SMS marketing and text messaging service is a highly effective communication channel with 98% open rate, on average, within three minutes of delivery. Due to high proximity rate of mobile phones around the world, SMS is an efficient channel for getting text messages read and delivered quickly and cheaply, which in turn increases the sales and revenue of businesses.

Payment through SMS is a relatively modern method that allows its users to pay with a simple text as opposed to traditional payment methods such as cash, checks and credit cards which demand mobility and visit to the store to shop and pay. This payment occurs when a client initiates a purchase on his mobile phone and ends up paying through SMS as well.


Customers find SMS payments easiest to purchase a product or service in exchange of text payment. Almost all companies have started to provide the service of SMS payment to their customers to build an easy and efficient customer experience for them and to remain at the top of their game. Text message payments also allow shoppers to pass through payment process easily and smoothly without getting disengaged or becoming uninterested.

SMS payment processes faster results by allowing consumers a more convenient platform to make payments from, as compared to mailed bills, emailed invoices, and printed bills sent to their homes, awaiting payment.

SMS payment method allow customers to complete their transactions quickly on their mobile phones instead of requiring them to pay on a website through credit card or to wait in long check-out lines.


One of the most effective and highly customizable solution for reducing missed payments among clients is SMS notification. By sending timely SMS alerts and reminders, banks decrease the rate of failed payments by clients and help avoid difficult and messy situations of debt recovery. Since banks have started their online service, most of their customers use the method of online payments to pay their bills.

Although SMS payments are often considered dangerous, they are highly secure transactions. Customers never have to share their personal details or account details directly in SMS messages.

Companies and banks send payment notifications to their customers to reduce missed payments. According to statistics, missed payments are decreased by 66% due to SMS notifications.


By sending conversational messages, casual updates and personalized wishes, companies make sure that customers do not remain behind their payments by keeping in contact with their clients and frequently reminding them of their due bills or upcoming payments. Customizable alerts about special or newly introduced payment plans can also be sent through SMS notifications.

Healthcare industry, hospitals, clinics, and pharmacies ensure that their patients are aware of the pre and post cost of their treatment, payment schedules and expenses of other numerous tests by sending them SMS notifications and urging them to keep the due payment in mind.


Offices and other companies also remind their clients about any outstanding bill or payment through SMS payment notification, informing them about due bills and payment policies.

Frequently Asked Questions

You’ve come to the right place! You can find the answers to the most common questions we get asked by our customers. If your question is not answered below (and even if it is but you need further clarification) please don’t hesitate to get in touch with us.. Our representative will write back to you with a personalized response. You can also call us on +33 185 732 219 / +225 2724381734 / +44 744 142 6242

Your data (contacts phone numbers, emails, etc.) is completely safe. We do not share or pass on any of your data, including the mobile numbers you have uploaded. Feel free to check our terms, conditions and privacy policy.

Yes of course. You can register anytime and try our service. 20 SMS will be added to your account for free to test our service. Click here to open your account.

While we are exclusively focusing on huge demands, with 50euros you can get prepaid sms credits and start sending your sms to your contacts. Please check our pricing page for all bulk sms packages. Remember. The pricing depends on the country, the type of sms and the quantity.

No, your prepaid credits don’t expire. Your SMS credits remain available in your sms dashboard account for as long as you need them.

Yes of course. Once you have created your sms, you can select a time and date for to send your text message.

You can start sending your sms campaigns from your web dashboard, SMPP or use our API or plugins to integrate it in your web or mobile app, e-commerce website (prestashop, woocommerce, etc.).

Instantly. But depend on the volume, it can take some delay. However sometimes congestion in network may cause unavoidable delay.

No. you don’t need to use any phone number. You need to set up SENDER ID only in order to be able to send your sms campaigns. But you cannot receive a response from your customers. In case you want 2ways, you need to buy a phone number that you will use to send your sms from. Once your contacts reply, you can read and send a response directly from your web dashboard or via your own app.

You can submit for approval all SENDER IDS you plan to use in your account for yourself or your clients. Once approval you will have the option to choose one of them when sending your sms message. Trademarks and already registered third party company names are not allowed. You can use any character in these ranges a-z, A-Z and 0-9. 11 characters maximum

You will find in the REPORTS section of your dashboard all your messages which have been delivered ornot. A status will be marked at the SMS such as pending or invalid number or any other error.

Yes. You can.

Just type the mobile phone number without + or 00 with the country code. For France, start from country code 33. You will have 337650xxxxxxxx. In case, if you wish to send a message to multiple mobile numbers, separate the number with a coma (,) or space.

160characters per message. Don’t copy and paste your SMS message from applications like MS Word, Outlook, etc. because it can insert non-GSM or unicode characters in the message inadvertently. Use  notepad or any other simple txt editor. Double check special or unicode character before sending your message.

Long codes are your standard 10 digit numbers and toll-free numbers are the typical numbers with area codes 800,844,866,888, etc…In the United States and Canada, long codes are best used with 2-way communication when the SMS conversation is taking place both ways. Toll-free numbers can also be used for 2-way communication, but are also intended for A2P traffic and great for business uses like marketing and notifications.

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CxPaaS Labs is a Cloud-based Communication eXperience Platform as a Service for aggregators, OTTs, mobile network operators, retailers and enterprises.

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