Ways to Use SMS in Emergency Management

SMS is one of the most effective tools used by government and relief organizations to intensify their risk operational processes during moments of emergency. Effective and efficient communication is critical during a tremendous natural disaster or epidemic, such as COVID-19, which is why so many of these organizations use SMS. SMS, when properly implemented and used, aids in the communication of relief teams, offers support to remote locations, and subsequently saves lives.


In the next few paragraphs, you will learn how SMS aids humanitarian efforts and emergency management, why don’t you read on?


SMS alerts and updates are sent in real time to keep citizens apprised and up to date. Indeed, many governments around the world have used SMS messages to provide regular updates on the COVID-19 situation in their respective constituents. This helped to curb the spread of the virus while reminding people to use protective measures when they absolutely need to go out.


Governments in many countries encourage citizens to report any disasters or civil emergencies in their area via SMS. Authorities can quickly respond to various issues, incidents, and situations by establishing a two-way communication link.


Relief organizations use text messages to alert and enlist volunteers. These SMSs include all pertinent information, such as transportation options, the number of volunteers required, and what is requested of them. Many NGOs are using SMS to facilitate deliveries and keeping in contact with volunteers in disadvantaged communities where food packages are required on a daily basis.


If there will be a weather real and present danger, a bomb threat, a fire warning, or any other possible emergency, automated SMSes are sent to all citizens informing them of the imminent danger. These SMSes also briefly describe the proper steps and precautions to take in order to stay safe. Some government organizations have even taken steps to ensure that information is passed across through SMS messages should the disaster affect communication structures in a particular area. 


When an organization requires additional funding, bulk messages are sent to relevant contact groups, requesting donations. This provides a convenient way to raise funds in the event of a disaster or an emergency.

During large-scale disasters and times of crisis, clear communication becomes virtually impossible. SMS, on the other hand, is a powerful tool for conveying real-time updates, improving coordination, delivering emergency notifications, and consequentially saving lives since it does not require an internet connection and is present on all mobile phones.

SMS messaging is an easy way to communicate an emergency with everyone in a crisis situation because most people carry a mobile device with them at all times. Within a few minutes, the good percentage of your employees will have read the text message. Those employees will be able to quickly spread awareness throughout your facility, ensuring that everyone is aware of the emergency. You won’t be able to reach everyone in time if you rely on email or phone calls. If you send a text message to your employees in the event of an emergency, you will be able to reach them quickly.

Frequently Asked Questions

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Your data (contacts phone numbers, emails, etc.) is completely safe. We do not share or pass on any of your data, including the mobile numbers you have uploaded. Feel free to check our terms, conditions and privacy policy.

Yes of course. You can register anytime and try our service. 20 SMS will be added to your account for free to test our service. Click here to open your account.

While we are exclusively focusing on huge demands, with 50euros you can get prepaid sms credits and start sending your sms to your contacts. Please check our pricing page for all bulk sms packages. Remember. The pricing depends on the country, the type of sms and the quantity.

No, your prepaid credits don’t expire. Your SMS credits remain available in your sms dashboard account for as long as you need them.

Yes of course. Once you have created your sms, you can select a time and date for to send your text message.

You can start sending your sms campaigns from your web dashboard, SMPP or use our API or plugins to integrate it in your web or mobile app, e-commerce website (prestashop, woocommerce, etc.).

Instantly. But depend on the volume, it can take some delay. However sometimes congestion in network may cause unavoidable delay.

No. you don’t need to use any phone number. You need to set up SENDER ID only in order to be able to send your sms campaigns. But you cannot receive a response from your customers. In case you want 2ways, you need to buy a phone number that you will use to send your sms from. Once your contacts reply, you can read and send a response directly from your web dashboard or via your own app.

You can submit for approval all SENDER IDS you plan to use in your account for yourself or your clients. Once approval you will have the option to choose one of them when sending your sms message. Trademarks and already registered third party company names are not allowed. You can use any character in these ranges a-z, A-Z and 0-9. 11 characters maximum

You will find in the REPORTS section of your dashboard all your messages which have been delivered ornot. A status will be marked at the SMS such as pending or invalid number or any other error.

Yes. You can.

Just type the mobile phone number without + or 00 with the country code. For France, start from country code 33. You will have 337650xxxxxxxx. In case, if you wish to send a message to multiple mobile numbers, separate the number with a coma (,) or space.

160characters per message. Don’t copy and paste your SMS message from applications like MS Word, Outlook, etc. because it can insert non-GSM or unicode characters in the message inadvertently. Use  notepad or any other simple txt editor. Double check special or unicode character before sending your message.

Long codes are your standard 10 digit numbers and toll-free numbers are the typical numbers with area codes 800,844,866,888, etc…In the United States and Canada, long codes are best used with 2-way communication when the SMS conversation is taking place both ways. Toll-free numbers can also be used for 2-way communication, but are also intended for A2P traffic and great for business uses like marketing and notifications.

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