Traditional tactics of talking with shift-based businesses can be hard and aggravating for all involved. Shift managers often spend too much time searching to fill shifts and manipulate the hold close time table, and even as emails and calls by skipping unanswered and there’s an urgent need that motives panic and confusion.

For your team, traditional scheduling strategies and gradual communique techniques can hold them within side the dark about their shifts, their artwork, and any questions they may have. Here are some of the exceptional tactics SMS may want to makeshift the manipulate less difficult for everyone:


With SMS for shift manipulate, you’re almost confident that your employees or team will see your message. That’s because of the reality 90-8 percent of all text messages are opened, and 90 percent of them are tested within side the first three minutes.

 Email is pleasant to examine, on common, 20 percent of the time, and calling can result in an unreliable game of telecall phone tag. When you text, you could depend on your team seeing your shift scheduling messages.


 Send a quick and easy text asking about time table or deliver a link to the scheduling calendar. Texting is one of the quickest tactics to obtain shift human beings today. Using SMS for shift manipulate ensures that you’re using the fastest possible method to get your shifts filled.

You recognize who is and who is not available well in advance then you want to fill any specific shift. Your employees are satisfied because of the reality they don’t want to spend time wondering even as they’ll be on the timetable, and you don’t want to waste time searching ahead to telecall phone calls once more or e-mail replies.


When you have got were given a shocking shift extrude or an employee can’t make it in, you need to obtain pleasant the applicable employees to fill that position. You don’t need to obtain out to everyone, but, you need a way that’s faster than attaining out to anyone one with the useful resource of the use of one.

SMS for shift manipulate permits you to section your contact list and deliver an automated — personalized — message to pleasant the employees you want to obtain. You can deliver survey-style messages to check their availability, or you could deliver an additional personalized message. However, you want to obtain them, sending batch text messages in preference to sending emails or calls will save you time and stress to fill that shift.


Scheduling shift human beings can be difficult on an organization’s communique. Businesses and employees can get irritated even as scheduling isn’t performed in an organized, properly-timed way. If there’s confusion about even as someone’s strolling and there’s no right way for them to ask questions, shifts get disregarded or human beings can turn out to be fed-up with the process. Phone calls too often go to voicemail, and then it’s a game of telecall phone tag.

 Emails typically by skipping are disregarded, particularly even as you’re contacting folks that aren’t withinside the front of their laptop structures on a normal basis. Text messaging permits improving the charge and directness of the scheduling process, removing frustrations that arise from the horrible communique. It moreover gives them a quick and easy way to obtain out to you if they have questions about their shift or their artwork. Imagine you run an in-home care service and you need to time table shift nurses on a normal basis.

 If any nurse has a question or wants to take a look at their patient’s status, how can he or she get in contact? With e-mail and contact calls, questions like the ones turn out to be impractical and are now not properly really well worth it. But even as you use SMS for shift artwork, you could leave the channel open and encourage your team to touch you with questions about their shifts. Not pleasant will they experience a good deal much less friction withinside the scheduling process, but, they will be better informed of the artwork they need to do.


When you’re the use of a team that may be strolling withinside the region or now not constantly withinside the front of a laptop, you still need a reliable way to song their attendance and make certain your shifts are being filled. By using a two-way text messaging platform to speak collectively together with your shift human beings, your team can clock in through text messages and initiate any essential contact with you as without issues as you could with them. The in-the-region talents of SMS make coping with shift human beings now not the pleasant greater organized but moreover greater transparent — for you and your team.



Frequently Asked Questions

You’ve come to the right place! You can find the answers to the most common questions we get asked by our customers. If your question is not answered below (and even if it is but you need further clarification) please don’t hesitate to get in touch with us.. Our representative will write back to you with a personalized response. You can also call us on +33 185 732 219 / +225 2724381734 / +44 744 142 6242

Your data (contacts phone numbers, emails, etc.) is completely safe. We do not share or pass on any of your data, including the mobile numbers you have uploaded. Feel free to check our terms, conditions and privacy policy.

Yes of course. You can register anytime and try our service. 20 SMS will be added to your account for free to test our service. Click here to open your account.

While we are exclusively focusing on huge demands, with 50euros you can get prepaid sms credits and start sending your sms to your contacts. Please check our pricing page for all bulk sms packages. Remember. The pricing depends on the country, the type of sms and the quantity.

No, your prepaid credits don’t expire. Your SMS credits remain available in your sms dashboard account for as long as you need them.

Yes of course. Once you have created your sms, you can select a time and date for to send your text message.

You can start sending your sms campaigns from your web dashboard, SMPP or use our API or plugins to integrate it in your web or mobile app, e-commerce website (prestashop, woocommerce, etc.).

Instantly. But depend on the volume, it can take some delay. However sometimes congestion in network may cause unavoidable delay.

No. you don’t need to use any phone number. You need to set up SENDER ID only in order to be able to send your sms campaigns. But you cannot receive a response from your customers. In case you want 2ways, you need to buy a phone number that you will use to send your sms from. Once your contacts reply, you can read and send a response directly from your web dashboard or via your own app.

You can submit for approval all SENDER IDS you plan to use in your account for yourself or your clients. Once approval you will have the option to choose one of them when sending your sms message. Trademarks and already registered third party company names are not allowed. You can use any character in these ranges a-z, A-Z and 0-9. 11 characters maximum

You will find in the REPORTS section of your dashboard all your messages which have been delivered ornot. A status will be marked at the SMS such as pending or invalid number or any other error.

Yes. You can.

Just type the mobile phone number without + or 00 with the country code. For France, start from country code 33. You will have 337650xxxxxxxx. In case, if you wish to send a message to multiple mobile numbers, separate the number with a coma (,) or space.

160characters per message. Don’t copy and paste your SMS message from applications like MS Word, Outlook, etc. because it can insert non-GSM or unicode characters in the message inadvertently. Use  notepad or any other simple txt editor. Double check special or unicode character before sending your message.

Long codes are your standard 10 digit numbers and toll-free numbers are the typical numbers with area codes 800,844,866,888, etc…In the United States and Canada, long codes are best used with 2-way communication when the SMS conversation is taking place both ways. Toll-free numbers can also be used for 2-way communication, but are also intended for A2P traffic and great for business uses like marketing and notifications.

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CxPaaS Labs is a Cloud-based Communication eXperience Platform as a Service for aggregators, OTTs, mobile network operators, retailers and enterprises.

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