You may find yourself filling multiple roles as a business owner or manager, including bookkeeper, customer service, and human resourcing. When it comes to all of the people and people management tasks that need to be completed when running a business, people often forget that hiring process is just the tip of the iceberg. So, when it comes to communicating with your team and the rest of the company, you must do so quickly and effectively.


Managing people has never been simple and easy, from managing staff rosters in the hospitality or retail industries to receiving notifications for change in venue for classes or sporting teams. SMS group messaging is the best way to ensure that everyone is up to date on what’s going on – in real time.


When it comes to getting your message across quickly, SMS for employee communications is unrivaled. By sending automated SMS, you can avoid misunderstandings and boost employee attendance.

·         Keep your employees happy by sending them an SMS when they’ve been paid, which you can facilitate with your accounting/payment software.

·         Boost efficiency by keeping employees up to date on rosters and notified of work-related changes; with an SMS, you can be sure it was received and read.

·         Make new hires feel less isolated by onboarding them via SMS. Sending a welcome message to new employees via SMS prior to their start date is an easy yet personal way to put them at ease right away.


Your messages are delivered in minutes with SMS, and with a 98 percent open rate and 90% of them being opened within the first three minutes, you could indeed be rest assured that your staff communications are being read. No excuses to that.


Staff work schedule and rostering, especially in large industries and institutions like manufacturing, hospitals, emergency services, and the hospitality industry, can be a huge and complicated task. It’s quite a juggling act to figure out who has what skills and when they’ll be available, then how each team will work together. It is critical to have excellent communication and management of the employee base. Staff absences or misunderstandings are not only bad, but it can also have a negative impact on your customers and/or clients.


SMS can help you communicate better with your employees and boost your company’s productivity. SMS allows for two-way communication in a quick, succinct format that allows all parties to communicate effectively. You can save a lot of money by reducing absenteeism or misunderstanding about shifts, or you can save lives in the case of health and emergency services.


Reach out to job seekers efficiently and effectively with SMS messaging – send follow-ups to unresponded to emails, job alerts, reminders for interviews, and so on. Can even send instructions to find their way around the office as a new recruit.


Do you have vital information that needs to be shared with all internal parties? Why not send SMS to employees who are on their way to the office(this give them an idea of the situation before arriving so as to get straight to the required assignment), casual, or hardly check their mails? SMS are excellent for disseminating information, whether it is for a new staff appointment, available training, or a check on employee work ethics.


SMS is an overall great tool for staff rostering and work-scheduling, and there are various softwares for easy dissemination and efficiency. Give your business that needed boost with an SMS today!

Frequently Asked Questions

You’ve come to the right place! You can find the answers to the most common questions we get asked by our customers. If your question is not answered below (and even if it is but you need further clarification) please don’t hesitate to get in touch with us.. Our representative will write back to you with a personalized response. You can also call us on +33 185 732 219 / +225 2724381734 / +44 744 142 6242

Your data (contacts phone numbers, emails, etc.) is completely safe. We do not share or pass on any of your data, including the mobile numbers you have uploaded. Feel free to check our terms, conditions and privacy policy.

Yes of course. You can register anytime and try our service. 20 SMS will be added to your account for free to test our service. Click here to open your account.

While we are exclusively focusing on huge demands, with 50euros you can get prepaid sms credits and start sending your sms to your contacts. Please check our pricing page for all bulk sms packages. Remember. The pricing depends on the country, the type of sms and the quantity.

No, your prepaid credits don’t expire. Your SMS credits remain available in your sms dashboard account for as long as you need them.

Yes of course. Once you have created your sms, you can select a time and date for to send your text message.

You can start sending your sms campaigns from your web dashboard, SMPP or use our API or plugins to integrate it in your web or mobile app, e-commerce website (prestashop, woocommerce, etc.).

Instantly. But depend on the volume, it can take some delay. However sometimes congestion in network may cause unavoidable delay.

No. you don’t need to use any phone number. You need to set up SENDER ID only in order to be able to send your sms campaigns. But you cannot receive a response from your customers. In case you want 2ways, you need to buy a phone number that you will use to send your sms from. Once your contacts reply, you can read and send a response directly from your web dashboard or via your own app.

You can submit for approval all SENDER IDS you plan to use in your account for yourself or your clients. Once approval you will have the option to choose one of them when sending your sms message. Trademarks and already registered third party company names are not allowed. You can use any character in these ranges a-z, A-Z and 0-9. 11 characters maximum

You will find in the REPORTS section of your dashboard all your messages which have been delivered ornot. A status will be marked at the SMS such as pending or invalid number or any other error.

Yes. You can.

Just type the mobile phone number without + or 00 with the country code. For France, start from country code 33. You will have 337650xxxxxxxx. In case, if you wish to send a message to multiple mobile numbers, separate the number with a coma (,) or space.

160characters per message. Don’t copy and paste your SMS message from applications like MS Word, Outlook, etc. because it can insert non-GSM or unicode characters in the message inadvertently. Use  notepad or any other simple txt editor. Double check special or unicode character before sending your message.

Long codes are your standard 10 digit numbers and toll-free numbers are the typical numbers with area codes 800,844,866,888, etc…In the United States and Canada, long codes are best used with 2-way communication when the SMS conversation is taking place both ways. Toll-free numbers can also be used for 2-way communication, but are also intended for A2P traffic and great for business uses like marketing and notifications.

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CxPaaS Labs is a Cloud-based Communication eXperience Platform as a Service for aggregators, OTTs, mobile network operators, retailers and enterprises.

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